Hello, this is ________________________ with ESA. Our records show that you have not
registered for the required EPA Renovation Course.
The EPA has extended the deadline for enforcement of fines ($37,500) and jail (up to 5 years
and felony counts) to begin after September 30, 2010 to those who have not registered. I am
calling to get you set up for the next class we have in (your area) so you can avoid problems in
the near future.
I can help you today with getting you all registered for the class and your free membership. We
can take care of that with MasterCard, Visa, American Express, Discover, or check.
Use this to close
“By signing up for the course with our association, included in the price of the
class, you get a FREE three month membership to our organization. What does this mean for
you? Discounts on other great classes we offer and equipment so you can add more profitable
services to your business. To see all the great benefits we offer, please go to our website,
listen twice and you are ready
www.esaassociation.com
"Remember to use coupon code XXXXXX to receive this great addition.”
First I will need your email address to send your confirmation. (Get payment info. For credit
card orders, please make sure to get the name holder on the card, the account number,
expiration date, and three or four digit CVC code that is located on the back of the card. If they
would like to mail a check, checks can be made out to Environmental Solutions Association and
mailed to: 416 Pine St Suite 201, Williamsport, PA 17701. If they are mailing a check, please
send us the registration form through email and we will notify you when the check is received.)
Now you will receive confirmation via email. You must hang on to this until you have completed
the course to avoid the fines and penalties we discussed.
____________________________________________________________________________________________
ESA OBJECTIONS AND REBUTTALS
Script and Objections
Mr. ______, Do you perform any type of work on pre-1978 buildings? I want to let you know that EPA is requiring that contractors be Lead-Safe Certified. If you’re not Lead-Safe Certified and you are disturbing just 6 square feet could COST YOU BIG TIME! You can be fined over $37,500 per violation, have criminal and felony counts placed against you, and spend up to 5 years in jail. To avoid risk of government fines and civil liability, all I need to do is to have you register on the next class in your area, okay?
Mr. ______, you also need to protect your workers, yourself and your customers from health risk because a dust from renovation, repairs and painting can contaminate an entire home and, if inhaled or ingested, can cause irreversible damage to children and adults. This includes your own family from the dust you may bring home from the jobsite. And again, to avoid risk of government fines and civil liability, all I need to do is to have you register on the next class in your area, okay?
Mr. ______, Certification makes you stand out from others and positions you as a professional contractor consumers can trust. Using your company’s certification in your marketing materials may help attract business. Also, consumers will look for the certification before hiring contractors. Upon certification of your firm, your company will be listed as a Lead-Safe Contractor on the EPA website, giving your firm the potential for new customers.
Mr. _______, I know your time is important but a one day class for only 8 hour training can help you avoid the risk of government fines and civil liability. Can I schedule you for the next class in your area, okay?
I WILL JUST GO BANKRUPT OR CLOSE IF I GET CAUGHT:
Mr. _______, These are civil penalties with felony convictions that you cannot get away from personally. The EPA can actually go back to when the law was imposed (April 22, 2010) and hold you personally liable for each violation with the fine of $37,500 per violation. Can I schedule you for the next class in your area, okay?
WHO IS GOING TO ACTUALLY CHECK CERTIFICATION:
Mr. _______, The Environmental Protection Agency (EPA) can show up on the jobsite or in your office if you have been turned in by someone or if they decide to look at the contractor registrations in the Attorney Generals website. Code enforcement officials are being trained on this as well. Some areas are now requiring this certificate when applying for a building/construction permit. Also other contractors who have the certification are now turning in to the EPA the names of contractors who do not have this certification for investigation. Please remember the EPA can actually go back to when the law was imposed (April 22, 2010) and hold you personally liable for each violation with the fine of $37,500 per violation. Can I schedule you for the next class in your area, okay?
WHAT ARE YOU CALLING ABOUT? WHAT IS RRP RULE?
The Lead-Based Paint Renovation, Repair and Painting (RRP) Rule is a federal regulatory program affecting anyone who disturbs painted surfaces in pre-1978 residences, schools or child care facilities. The rule went into effect April 22nd, 2010 and you had until October 1st, 2010 to register for this class. If you are caught performing work where this rule applies and you are not registered for a class before December 31st, 2010, you will be fined a civil penalty of $37,500 per each violation with a felony conviction which can include up to 5 years in prison.
- Certification will last for 5 years
- Its only a one day class that will certify your renovators for five years
- You can learn the required steps to contain the work area, minimize dust and thoroughly clean up everyday.
HOW MUCH IS THE CLASS? HOW MUCH IS THE FEE?
The cost of the class is $ 250 per registrant and you will get a 3 month free membership to our organization. You will get updates and newsletters as the rule progresses and enjoy great discounts on other classes that we offer and equipment so you can add more profitable services to your business. So, what card are you going to use? Is it Mastercard, Visa, American Express, or Discover? We can be more convenient and do a cheque by phone to avoid card charges. You will be notified by email or fax with a receipt and all the class information within 24 hrs.
CAN I JUST SEND A CHEQUE?
That is fine, Mr. ______. Can I have the name of the bank? Can I get the address of the bank? How about the bank code and routing number (9 digits + 8 digits)? You will be notified by email or fax with a receipt and all the class information within 24 hrs.
SOMEONE ALREADY CALLED ME ABOUT THIS?
PROBE: Did you sign up for their class already?
IF YES: Do you still have any other renovators that need to be certified? I can schedule them for our next class in your area? What did they charge you, maybe ours is better cost effective. Are they offering you any other value like we are for you; updates, membership, discounts on the supplies you will need?
IF NO: I can schedule you for our next class in your area at __________ (mention the seminar location and date).
ESA or Environmental Solutions Association is a nationally recognized organization who is also an accredited organization by the US Environmental Protection Agency (EPA) to conduct certification training on Lead Safety for Renovation, Repair and Painting as well as the Lead Dust Wipe Sampling Technician, plus many more State and nationally accredited courses.
WHO ARE THE PEOPLE THAT NEED TO BE CERTIFIED?
Any contractor, including renovators, electricians, HVAC specialists, plumbers, painters, and maintenance staffs who disrupts more than six square feet of lead paint in pre-1978 home, schools, day care centers, and other places where children spend time. So, how many registrants would you like to enroll in the next class in your area?
WHERE ARE YOU CALLING FROM?
We are calling for ESA (Environmental Solutions Agency) that is located in Williamsport, PA. We are approved with the EPA to provide this course in every State. Our
ESA OBJECTIONS AND REBUTTALS RADON
Mr. ______, Do you perform building inspections (home inspections)? I want to let you know radon testing is the number one environmental service provided in a real estate transaction. Do you know that the average charge for a radon test is about $150! This means you can provide a new service to your existing business while you are already there increasing your profit, all I need to do is to have you register on the next class in your area, okay?
Mr. ______, radon is now known to be the number one cause of lung cancer in non-smokers and the second leading cause of all lung cancers. You will have a target audience of the general public as well. Have you heard the National advertisements that are done starting in October by the EPA? Hospitals also send out about radon in homes to new parents. The EPA also has free advertising media for you to use. To get started, all I need to do is to have you register on the next class in your area, okay?
Mr. ______, we want to help you earn a good income. We teach you how and who to market to. However, to get you started I can include seven FREE radon testing devices that may give you a profit potential over $800. Plus we will give you the required quality assurance programs for FREE. That’s a $250 value. Also included are five client agreements for the testing. We even include discount coupons for other types of testing devices. So, basically you are going to make more than the class charge if you never bought another thing! Lets get you making the money you deserve, okay?
Mr. _______, I know your time is important but taking a two day class that can help make more money, get class interaction and provide a great health service is of great benefit. However, could I interest you in our instructor lead online course or a home study that you can do at your own pace and still receive all the items mentioned? Can I schedule you for the next class in your area , online version or home study?
DOES THIS MEET STATE LICENSING REQUIREMENTS?
Our live taught initial radon course is recognized in every State. The home study or online course is not recognized in Florida or Ohio for initial licensing as they require live training. We are able to offer the licensing exam at the end of class except in New Jersey and Illinois. There is an exam at the end that will be an additional cost for initial licensing.
- Illinois – State exam - $150
- Florida - State exam - $200
- New Jersey – State exam- $200
- All other States - $125 (NEHA or NRSB exam)
The cost of the live class is $ 350 per registrant and you will get a 3 month free membership to our organization. The cost of the home study or online instructor lead class is $ 300 per registrant and you will get a 3 month free membership to our organization. You will get updates and newsletters and enjoy great discounts on other classes that we offer and equipment so you can add more profitable services to your business. So, what card are you going to use? Is it Mastercard, Visa, American Express, or Discover? We can be more convenient and do a cheque by phone to avoid card charges. You will be notified by email or fax with a receipt and all the class information within 24 hrs.
CAN I JUST SEND A CHEQUE?
That is fine, Mr. ______. Can I have the name of the bank? Can I get the address of the bank? How about the bank code and routing number (9 digits + 8 digits)?
SOMEONE ALREADY CALLED ME ABOUT THIS?
PROBE: Did you sign up for their class already?
IF YES: Do you still have any other person who needs this training? I can schedule them for our next class in your area, home study or our instructor lead online class? What did they charge you, maybe ours is better cost effective. Are they offering you any other value like we are for you; Free testing devices, free quality assurance programs, membership, discounts on the supplies you will need?
IF NO: I can schedule you for our next class in your area at __________ (mention the seminar location and date).
ESA or Environmental Solutions Association is a nationally recognized training and membership an accredited organization by many State and other nationally recognized professional organizations. Also ESA is recognized by the US Environmental Protection Agency (EPA) to conduct certification training on Lead Safety for Renovation, Repair and Painting and Lead Dust Wipe Sampling training.
That is great! When did you get certified? You know you must have Continuing Education Credits (CEU’s) every two years? Our course is also approved for 16 hours of Continuing Educational Credits that you will need (except in Florida and New Jersey) to renew your certification. Would you like to enroll in the next class in your area or would you like to know about our home study and instructor lead online version?
WHERE ARE YOU CALLING FROM?
We are calling for ESA (Environmental Solutions Association) whos corporate office is located in Williamsport, PA.
